TERMS AND CONDITIONS

Registration and contacting us

  1. Before booking any courses with us you must register your details with us either on our website inhaleexhaleswim.com (hereafter website) or by telephone. You must give us your email address, which we will use to send you administratively and market information about our services and other information in accordance with our Privacy Policy.
  2. Bookings may be made by email or by telephone and shall be on a first come, first-serve basis.
  3. We will use your information for contact purposes, lesson bookings, invoicing and re-enrolment and any other such purposes as we deem reasonable as part of the provision of the courses.
    Payment

Payment

  1. The fee for a course will be confirmed to you at the time of booking online or by telephone and will be set out in an invoice which we will email to you.

(A) Invoices that are emailed to you and not seen by you because (a) your email address has been entered incorrectly or (b) has been marked as ‘spam’ by your email client are still payable in full.

Payment must be made in full before the start of the course.

  1. If payment is not received by the course start date, then we may at our complete discretion cancel your booking and we shall not be obliged to teach your child:
    • (A) You will be reminded by email and/or telephone after non-payment one week after your first lesson.
    • (C) If full payment for the term has not been received (or you have not arranged a part-payment at our discretion) after your final warning, your booking will be canceled and your invoice will remain payable of 50% of the full price.
    • We accept major credit/debit cards for online payments.
      1. If you are booking concurrent courses for two children, we may in our complete discretion allow you to pay for the courses in two installments. You may request this installment option by emailing us at any time prior to the start date of the course. If we agree to the installment option, we will confirm this to you by email.
        • (A) The first installment shall be 50% of the total course’s fees and must be made before the start of the course.
        1. (B) The second installment of the balance of 50% of the total course fees must be made on the date specified in our email.Refund Policy
        2. If for any reason you are not completely satisfied, you may receive a refund within 30 days of your purchase and we will gladly provide a refund, or an exchange. … Please contact us either by email or phone to receive the refund instructions.
        3. Cancellations have to be at least 2 hours prior to the lessons start time. And Lessons Last for a year from the purchase date.
          OTHER FEES –  IF OUR INSTRUCTOR PROVIDES THE POOL IT’S A FEE OF $15.

 

We do not allow our instructors to do lessons with lightning within 10 miles.

 

Lifeguard fees – $50 for every 25 swimmers.

Illness and medical conditions

  1. If your child is ill you must telephone or email us by 9 am on the day of your child’s lesson so that we are able to inform the teacher that your child will not be attending the lesson.
  2. Children with heavy colds, sinusitis, ear infections, chickenpox and any other contagious diseases should not attend lessons whilst these symptoms show. If you have any queries with regard to further health problems please telephone us. We shall not be liable for your child catching any illness or disease whilst at our lessons.
  3. Subject to the following, we will not provide refunds for absence from booked lessons due to illness. However, if your child suffers a serious illness, which affects him or her for more than 4 weeks (such as broken bones or any condition that requires prolonged hospitalization and/or medical attention) then we may offer you a credit for all lessons missed as a result of the condition.
  4. It is your responsibility to ensure that you or your child is medically fit to swim. We will not be liable for any accidents or injuries arising from swimming with us that relate to your child’s individual medical condition(s), save that nothing in these terms and conditions will limit the liability of any person for death or personal injury caused by negligence.

Parental responsibilities

  1. You are responsible for any children you bring with you into any part of the swimming pool venue including the changing area.
  2. You must ensure that children are fully toilet-trained before we can accept them as students.
  3. You must not leave the premises whilst your child is in the pool.
  4. Children are not the responsibility of IESI or our coaches until the child enters the swimming pool at the start of a lesson.
  5. During lessons, you must not interrupt or communicate with the teacher, distract the pupils or approach the poolside, unless it is a matter of health and safety.
  6. You must keep children who are not swimming quiet and under your control at all times whilst in the swimming pool venue.
  7. You may not take photos or video recordings or any other type of recording of any children within the property.
  8. If you feel that lessons are not providing adequate progression, please raise the issue with us by way of email or telephone call so that we can look for alternatives or make further recommendations

Limitations of Liability

  1. While every reasonable precaution is taken by us to ensure security and safety at our swimming lessons, we shall not in any way be liable for any loss or damage arising in any way from our swimming lessons or the swimming pools we use. However, nothing in these terms and conditions shall limit the liability of any person for death or personal injury caused by negligence.
  2. Any claim against us arising from attendance at one of our swimming lessons must be notified in writing to us within six months from the day of the relevant swimming lesson and we shall not be liable for any claim that is notified to us after this time.
  3. In any event, we shall not be liable to you:
  • (A) for any purely economic loss, for consequential or indirect losses or for any loss of profit or opportunity;
  • (B) (where the claim is insured) for any loss which we are unable to recover from any insurer.
  • (C) for any loss which is greater than the fee paid by you for the relevant course of swimming lessons.

4. In the event that you or your child causes harm, damage, loss or injury to any other person or property during the course, you agree to indemnify us and reimburse us for all claims, losses, damages, expenses (including legal fees), and any other liability suffered by us as a result of such harm, damage, loss or injury caused by you or your child.

5. We shall not be liable for any loss or theft of your or your child’s personal possessions and all property left by you on the property (including without limitation in the changing rooms and in the car park) is done so at your own risk.